CLIENT  SUPPORT
Trying to find a home care service agency for a loved-one or friend can be highly stressful. Additionally, there's the concern about the quality of individuals, and their qualifications, coming into the home, plus other unknowns.

To assist you in understanding some of the basics of a Personal Support Services Agency, the following information is provided to help you learn more about us; the Caregivers we refer to our Clients; and our fees.
JACKSON, TENNESSEE
ABOUT THE JACKSON OFFICE OF GRISWOLD SPECIAL CARE

The Jackson office is locally owned and operated and has been in operation for nine years. We’re a member of GRISWOLD SPECIAL CARE, a 30 year-old home care network, that consists of over 100 offices, based in Erdenheim, Pennsylvania, providing management expertise that far exceeds the capabilities of most stand-alone home care agencies. We're licensed by the State of Tennessee as a Personal Support Services Agency; conduct on-going visits to monitor quality of care to our Clients; require continued education of Caregivers; and are insured (i.e., Professional and General Liability Insurance).

ABOUT THE CAREGIVER

When introducing Caregivers to our Clients for approval and selection, they have the assurance and peace of mind in knowing that all Caregivers registered with GRISWOLD SPECIAL CARE have undergone and successfully passed extensive screening for qualifications and skill set, work ethic and performance  record; a thoroughly investigated background for violations of any city, state or federal laws; and whose friends and former supervisors speak very highly of as an individual and worker. To attract the best and the brightest they're among the highest-paid Caregivers in Jackson, yet our fees are affordable due to our structure and experience in the home care industry.

The following six categories are researched by Profile Links, Inc., Nashville, TN., on all candidates wherever they have lived and/or worked throughout the United States:




We also require:




w Felonies
w Misdemeanors
w Elder Abuse
w Patient Abuse     
w Sexual Abuse 
w Ownership of Social Security Number
w A minimum of two personal (Non-kinship) references for an in-depth discussion.  (No letters)  
w A minimum of two supervisory references for an in-depth discussion.  (No letters)
w Two interviews conducted with Caregiver (One via telephone; One, behavorial-based, in-person)
w Competency Testing conducted during personal interview.
ABOUT OUR RATES

Excluding the seven commonly recognized holidays, our hourly fee is always $12.75 per hour, regardless of the hour-of-day, or day-of-week. Approximately 80% of the hourly fee ($9.85)  is paid to the Caregiver. Mileage fees (IRS Rate per mile) apply only when Caregiver's auto is used for errands. We have no "up-front" or "cancellation" fees. Our service agreements can be cancelled with 24 hours advance notice. Our minimum hours-of-service are four hours during daytime hours, and eight hours during nightime hours.